3900 Chestnut St, Philadelphia, PA 19104
3900 Chestnut St, Philadelphia, PA 19104
Url: http://offcampus.jefferson.edu/housing/property/chestnut-hall/hckd371
Phone Number: (267) 682-8390
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| Number of Bedrooms | Number of Bathrooms | Rent Range | Square Footage | Name of Floor Plan | Unit Number | Availability | Newly Added | View More Details |
|---|
| Recurring | |
|---|---|
| Expense Type | Fee |
| Assigned Other Parking | $260 |
| One-Time | |
|---|---|
| Expense Type | Fee |
| Cat and Dog Fee | $50 |
| Admin Fee | $150 |
| Application Fee | $79 |
Chestnut Hall Apartments in the University City area of Philadelphia, PA 19104 offers an ideal location if you work downtown or are seeking an off campus apartment. All studio, 1 and 2 bedroom apartments are smoke free in our pet friendly historic... building and include A/C and 24 hour front desk attendant. Some apartment homes have walk in closets, wood floors and views of downtown Philly. Smart home technology available in every home! Just blocks from UPenn, Drexel, Rittenhouse Square and across Schuylkill River from Center City. We offer easy access to I 95, I 76, I 676, as well as LUCY Loop through University City , Suburban and 30th Street Stations. Or, go green by walking or biking to your destination. Guarantors welcome! We offer many virtual options including live video tours, 3D virtual tours, and text.
| Sunday | 10:00 AM–5:00 PM |
| Monday | 10:00 AM–6:00 PM |
| Tuesday | 10:00 AM–6:00 PM |
| Wednesday | 10:00 AM–6:00 PM |
| Thursday | 10:00 AM–6:00 PM |
| Friday | 10:00 AM–6:00 PM |
| Saturday | 10:00 AM–6:00 PM |
Our pet-friendly community welcomes most breeds of dogs. However, because certain dogs do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds, or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler, Belgian Malinois, and Wolf Hybrid.
| The Shops At Penn | Walk: 10 min (0.5 mi) |
| Grays Ferry Gateway | Walk: 27 min (1.4 mi) |
| Grays Ferry Shopping Center | Walk: 29 min (1.5 mi) |
| Defense Personnel Support Center | Walk: 62 min (3.2 mi) |
| Philadelphia Naval Busi Center | Drive: 12 min (5.8 mi) |
| 40Th Street | Walk: 4 min (0.3 mi) |
| 36Th And Sansom | Walk: 7 min (0.4 mi) |
| 36Th Street | Walk: 8 min (0.4 mi) |
| 37Th Street | Walk: 8 min (0.4 mi) |
| Lancaster Avenue And 38Th Street | Walk: 9 min (0.5 mi) |
| 30Th St Lower Level | Walk: 17 min (0.9 mi) |
| Philadelphia 30Th Street | Walk: 21 min (1.1 mi) |
| 49Th Street | Walk: 27 min (1.4 mi) |
| Suburban Station | Walk: 36 min (1.9 mi) |
| Angora | Walk: 49 min (2.6 mi) |
| Philadelphia International | Drive: 19 min (9.0 mi) |
| Trenton Mercer | Drive: 53 min (35.7 mi) |
| University of Pennsylvania | Walk: 8 min (0.5 mi) |
| Drexel Univ., Univ. City Main | Walk: 15 min (0.8 mi) |
| University of the Sciences | Walk: 15 min (0.8 mi) |
| C.C. of Philadelphia, W Ctr | Walk: 18 min (1.0 mi) |
| University of Pennsylvania Observatory | Walk: 13 min (0.7 mi) |
| Penn Museum | Walk: 15 min (0.8 mi) |
| Schuylkill River Park | Walk: 25 min (1.3 mi) |
| Franklin Institute | Walk: 34 min (1.8 mi) |
| Philadelphia Zoo | Walk: 33 min (1.7 mi) |
8/8/23
DO NOT RENT FROM THEM! My daughter just moved out and they are withholding our security deposit for "Full Paint Studio". She lived there for 2 years and they said there are "marks on the walls" which they consider "damage". They are withholding $469! This is the FOURTH apartment we have rented in Philadelphia Center City / University City and we've NEVER had a security deposit withheld!
Oh, and there are rats in the building...that live and die in the hallway.
Review from Apartments.com
6/16/23
When I moved in it wasn’t clean, there was hair in the shower, I didn’t put up a fuss and cleaned it myself. Throughout living here maintenance entered my apartment multiple times without telling me, I would find their tools just in my apartment when I would arrive home. I could never use the heat because the radiator sounded like it was getting hit by a baseball bat when I turned it on, which I was told was normal and nothing could be done. The window was cracked by a maintenance worker and I... was told this would be recorded so I wouldn’t be charged on move out, yet they still kept my deposit and charged me more for painting and “cleaning”. Building has cockroaches everywhere. They charge you for everything (mail, 5 dollars per load of laundry, etc) and you don’t tell you the details of it until you’re already there and moved in.
Review from Apartments.com
Property Manager at Chestnut Hall responded to this review
Hello. Thank you for sharing your feedback. You have presented feedback that we would like to address more directly but we are unable to locate your information in our records without your name. We would like to review maintenance records and the... move out report and charges. In Chestnut Hall’s lease agreement all additional charges or fees are provided. Please contact me at ICanHelp@aircommunities.com so we can assist further. We look forward to hearing from you. - Susan
6/12/23
Place is not maintained, and is infested. Actually saw a rat walking down the hallway. Finally moved out with unresolved maintenance issues and place is keeping deposit and charging me even more to repaint when it was never painted or cleaned appropriately before I moved in. If I could give this place negative stars, I would!
Review from Apartments.com
Property Manager at Chestnut Hall responded to this review
Hello. Thank you for providing your feedback. We request that if our residents feel they need a pest treatment that they submit a request for treatment as well as for any maintenance concerns in their resident portal. We would like to address your... experience here at Chestnut Hall more directly but we unfortunately unable to identify you without your name. Please feel free to reach out to me at ICanHelp@aircommunities.com so we can discuss further. -Susan
7/30/22
Outdated appliances. No central A/C. No dishwasher. No microwave. The building is so old it's probably a leading greenhouse gas emitter for the city with the amount of gas it burns in the winter. Utilities will be overpriced, expect to pay $150-170/mo. Nothing is included. They will charge for gas, electricity, water, and so many fees that are never consistent but the amount will always be in the same range. Maintenance is unresponsive. Security will not check for ID of anyone going up the... elevators. Packages are usually just thrown around in the lobby instead of being logged into the mail box system that they charge an additional fee for. You'll never get your security deposit returned. The one plus was the donut shop which just closed so there's really nothing left good to say of this place. Stay away. There are so many other UC options that are cheaper or if they are in the same range you'd be getting more amenities. Is it really too much to ask for a dishwasher?
Review from Apartments.com
Property Manager at Chestnut Hall responded to this review
Hello. Thank you for sharing your experience at Chestnut Hall. We appreciate the feedback you have provided. Our building is historic and was built in 1923 and served as the Penn Hotel. It was converted into apartments but the rooms were not plumbed... for dishwashers. Over the years we have redeveloped some of our apartments with dishwashers. In Chestnut Hall's lease agreement all additional charges or fees are provided. We understand that allocated monthly expenses may vary for everyone. As such, we are extremely mindful to disclose all charges and fees with customers prior to signing a lease agreement. We are transparent when a prospect is leasing that utilities will not be included with our base rent. Our maintenance team works hard to complete most service requests within a 24 to 48 hour time frame. If parts need to be ordered then completing the service can take longer. We do not offer a security guard at Chestnut Hall. We do have a concierge that will help residents where they can with their concerns. We would like to look into your concerns more specifically but we will need your contact information. Please reach out to ICanHelp@AirCommunities.com with this information. -Susan
1/4/22
No hot water? Seriously? HIDDEN FEES. FEES to pay rent?
First month in and the fire alarm has went off 9 times, as in get dressed, go wait outside for firetruck to come. The amount of money this apartment building wasted of the City's budget should be criminal. And it's hugely disruptive.
The prices are expensive enough, hidden fees that you find out after moving in: Fees for getting packages (as in small Amazon packages. Expect to pay for every utility, it's all standard but they don't put it... in their base price which isn't something I've seen in this price point. It feels scummy. Parking is expensive. Parking on the street is not a viable option like they suggested. Unless you want to pay the expensive Philadelphia city tax.
Front desk staff people are very nice. But this place is a huge mistake. Very loud garbage trucks 3 days a week at 7am. Don't be like me and ignore the reviews.
Review from Apartments.com
Property Manager at Chestnut Hall responded to this review
Hello,
We are sorry to hear you have not been happy with your experience. We work to resolve any issues as soon as possible. The hot water outage was repaired the same day it occurred. Fire alarms can be set off for a variety of reasons, and we work... to ensure no more alarms than necessary occur. We have on-site parking available for a fee, and on street parking is available to anyone with a permit from the city. Please note that getting a permit from the city, does require changing your official address to Chestnut Hall. There are fee free payment options on the resident portal. Please contract us if you would like help setting this up. There is a one-time setup fee for the package lockers, but there is not a reoccurring fee for picking up packages. In Chestnut Hall's lease agreement, all additional charges or fees are provided. We understand that allocated monthly expenses may vary for everyone. We would be happy to review these with you at any time. We want to address your experience directly but we need to identify you. Please contact me at ICanHelp@aircommunities.com so we can assist further. We look forward to hearing from you! Thank you. - Susan
Property Manager at Chestnut Hall responded to this review
Hello Jennifer, thank you for taking the time to leave your feedback. I apologize that you had a negative experience at our community. At the time of move out and per our lease, the home must be left in move-in-ready condition minus normal wear and... tear. Upon inspection of an apartment, after a resident moves out, charges are assessed and determined by the result of this inspection and appear in each resident’s final account statement. If damages need to be addressed, these charges will be deducted from their security deposit. At the time of move out damages are documented and photographed. We take all the necessary steps to rid our community of any rodent or pest issues, we encourage our residents to submit a service request for preventative pest treatments routinely. We encourage working with your community management team if any further questions arise about the above, but also welcome you to reach out to ICanHelp@AirCommunities.com. –Susan