Management has ZERO compassion and flexibility if you need to make any changes to your lease terms. We've lived in the Piazza complex for two years when we had a baby. As the baby became more mobile, it became clear that there are multiple hazards that make the apartment unlivable for a toddler. We had renewed our lease multiple months prior as we didn't anticipate these issues. Management refused to make any exceptions to the lease termination terms. I don't know what I expected from a large... soulless corporation - all they care about is getting the most money possible, squeezing thousands of dollars from us because they know we won't risk the health and safety of our toddler. Hope nothing terrible ever happens to you that requires any sort of human empathy or compassion. Read More

Expect double digit (19%) increase to monthly payments when you go to renew (with no renovations or upgrades), constant unanswered emails from management, packages stolen with management admitting to removing them from package room to the center of the piazza, and of course plumbing issues (leaks/floods). Total disregard for resident concerns, especially when they give you 5 days notice in middle of winter to vacate your covered garage. Construction not the best either considering an infant was... nearly severely injured at the pool last summer from overhead items falling down.

Only good thing about this place is the location and new facilities. Read More

Don’t. It’s terrible. The constant construction makes living there unbearable, and if you’ve seen the latest renderings for the “piazza terminal,” or whatever, the construction is never going to stop.

Management doesn’t care about you. At all. The construction was so loud, and so unruly that I went to the management office to complain. I politely told them that the construction workers were often screaming obscenities and slurs in the hallways, on top of the construction sounds; there was a... banana peel left on the floor of the stairwell for weeks; there’s graffiti in spots of the interior of the building. It’s all WELL below my definition of a luxury apartment. Management’s response? “It’ll be nice when the construction is done!” Thanks, but my unit isn’t being renovated, and the hallways were just fine the way they were.

Don’t. Just, don’t. There are higher value places all around NoLibs and Fishtown. Read More

I loved living here until we got new owners. My door handle broke and wouldn’t lock. After submitting multiple maintenance requests and calling the emergency maintenance hotline I was told that it wasn’t an emergency. So I had to sleep through the weekend with a door that wouldn’t lock. Very unacceptable. Not worth the price.

DO NOT MOVE HERE! Constant construction (extremely unlivable if you have a dog or are able to work from home at all- my dog barks constantly due to the noise, and I can only take calls in my bathroom due to the construction noise when I am working at home). Management is not helpful in any way. Package system has extreme flaws. Out of the last 6 amazon prime packages I ordered, only two were found in a timely manner (other 4 were either found in the package room over a week later or were... returned to sender). Managements response to my package room complaints were to get my packages delivered to my place if work. On top of it all, I pay $150 for the parking garage. They just made renovations to that and I haven’t been able to access the garage (aka drive my car) for 3 days now due to their oversight. This place is garbage. They are also installing a pool in the middle of the piazza, so I don’t foresee the construction stopping anytime soon. So many better options. Be forewarned. Read More